Store Policies

Shipping Rates

All online orders of $150 or more qualify for free shipping. If your subtotal is less than $150 a $9 shipping & packaging charge will apply. 

Generally, our store uses standard shipping, via USPS. However, if you need your order more quickly, you have the option to purchase online and pick up in store, during our regular business hours. 

Shipping charges have continued to rise and this is a necessary method to keep our business going. Curbside pick-up is available upon request. Please add details to the special request box and call when you arrive.

Thank you for Supporting LOCAL! 

Online Exchange Policy

Once your item(s) have been delivered, you have 3 business days to notify Luxie Boutique of any defective or missing items. We have modified our exchange policy, to help accommodate our customers during this challenging time. Instead of a 10 day return window for online purchases, we are extending the window to 30 days after the purchase date.

With your return, you must contact us immediately through email, phone or Facebook Messenger. Packages returned to Luxie Boutique within this 30 day period, will be eligible for exchange of merchandise or store credit only. 

The customer is required to pay return shipping costs. It's strongly encouraged to get a tracking number when you send your package back, to ensure proper delivery. Luxie Boutique is not responsible for lost items in the mail!

Once Luxie Boutique receives your return, please allow 5 business days to process your return. If your item is correctly returned (unworn, unwashed, & tagged) you will be issued a gift card in the amount you paid, less $3 for a re-stocking fee, per item.

Your gift card will be sent electronically to the email address provided from your original order. The customer also has the ability to return an item in-store, to avoid paying shipping fees. However, you will still be charged a $3 restocking fee. This restocking fee will come out of your returned amount, via emailed gift card.

If your item is returned incorrectly, you will be notified and have 10 business days to come into the store and get your item back. We will not ship it back to you! After that time allotment, your item will then be donated to local charities.

The items must be: 

• Unworn • Unwashed • Tags Attached • Returned in Original Packaging!

If you are simply exchanging your item for a different size, you will not be charged a restocking fee! Thank you for your continued support!

These items are non-returnable:

  • Leggings
  • Jewelry
  • Intimates
  • Skin Care
  • Holiday Items
  • Items Discounted Over 20%. 
All non-returnable items will marked "This item is not eligible for return" on the product when viewing. No exceptions!

In Store Return Policy

We hope you love your purchase. However, if you are unsatisfied with your purchase, we would be happy to help resolve the issue.

Items are eligible for return or exchange of merchandise if:

  • All items are unworn, unwashed, unaltered and have the original tags still attached. 
  • Skin care and cosmetics are only returnable if unopened and able to put back on the shelf for sale. 
  • Items are received within (30 days) from the original purchase date.
  • All items are free of make-up, deodorant, perfume, or other stains.
  • If you receive incorrect merchandise or merchandise you believe to be defective.
  • All sale items and items purchased at a discount are FINAL SALE. Final Sale purchases or items marked "as is" are not redeemable for any type of store credit, exchange or refund.

All returns are subject to management approval. A valid photo ID and receipt from the purchase, must be shown.

Our return policy is for store credit only.